Case Study: Zurich Mexico

Innovation is one of Zurich Mexico's key pillars. Since 2017, the company has been on a quest to offer a better experience to its policyholders with the main objective of reducing its claims handling and processing times.

 

But how to achieve this?

 

Thanks to Zurich Virtual Adjustment by Bdeo, the company has been able to offer immediate attention to its policyholders, reducing the authorisation time for repair centres from 24h to 5h.